1. Acceptance
1.1 These terms apply to persons who use the Capibaira widget and to persons who access the customer portal, API, CMS integration, or other Capibaira functionality.
1.2 By using the Service, the User accepts these terms.
1.3 If the User does not agree, they must not use the Service.
1.4 If an agreement exists between Capibaira and a business Customer, that agreement prevails in the relationship between Capibaira and that Customer.
2. Access and accounts
2.1 Accounts, portal access, and API keys are personal and non-transferable.
2.2 Sharing login credentials, login links, or API keys with third parties is prohibited.
2.3 Capibaira may temporarily block or permanently revoke accounts or logins in case of abuse or security risks.
3. Permitted use
3.1 The User may only use the Service for legitimate and lawful purposes.
3.2 In particular, it is prohibited to:
a) process or generate unlawful, discriminatory, defamatory, or copyright-infringing content;
b) circumvent security measures, overload the infrastructure, or exceed rate limits;
c) apply reverse engineering, scraping, or automated data extraction;
d) process sensitive internal content, special categories of personal data, application form data, medical data, financial personal data, passwords, or children’s data through the standard service, unless this has been agreed with Capibaira in writing and a valid legal basis exists.
4. Content and responsibility
4.1 The User is fully responsible for their own input and use of the output.
4.2 The output (e.g., text simplification or word explanation) is informational and must always be checked for factual accuracy, legal validity, and suitability.
4.3 AI output may be incomplete, inaccurate, or unsuitable for a specific purpose.
4.4 The original source text remains leading.
4.5 Capibaira accepts no liability for damage arising from decisions made by the User based on the output.
5. Intellectual property
5.1 All rights to the widget, API, CMS integration, software, and documentation remain with Capibaira or its licensors.
5.2 The User obtains a limited, non-exclusive, non-transferable right to use the output in accordance with applicable law (including quotation rights, database rights, and copyright law).
5.3 Feedback or suggestions provided by the User may be used by Capibaira without compensation for improving the Service.
6. Privacy and data
6.1 Use of the Service is subject to Capibaira’s Privacy Policy.
6.2 For the SaaS service, the business customer is usually the controller and Capibaira acts as processor.
6.3 Capibaira may process public or publicly intended content, generated results, technical metadata, portal data, and support data as described in the Privacy Policy.
6.4 Capibaira does not use customer content for its own model training without separate written consent.
7. Termination of access
7.1 Capibaira may suspend or terminate a User’s access in case of:
a) breach of these terms;
b) abuse of the Service; or
c) risks to security, continuity, or third-party rights.
7.2 Upon termination, the User’s right to use the Service expires, but all other obligations (such as confidentiality and IP provisions) remain in force.
8. Changes
8.1 Capibaira may amend these Terms of Use.
8.2 The most current version will be published on capibaira.com.
8.3 In case of material changes, Capibaira will clearly announce them.
9. Governing law
9.1 These terms are governed exclusively by Dutch law.
9.2 Disputes will be submitted to the competent court in Amsterdam.